Privacy Policy

Orange Medipharma ("Company", "we", "our", or "us") values your privacy and is committed to protecting the personal information of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, purchase our products, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

1. Full Name
2. Mobile Number
3. Email Address
4. Billing Address
5. Shipping Address
6. Company Name (if applicable)

Order Information

1. Products Ordered
2. Order History
3. Transaction Details
4. Shipping Information

Technical Information

1. IP Address
2. Browser Type
3. Device Information
4. Operating System
5. Website Usage Data
6. Cookies and Analytics Information

2. How We Use Your Information

Your information is collected and used for the following purposes:

1. Processing and fulfilling orders.
2. Delivering products to your location.
3. Providing customer support.
4. Sending order confirmations and shipment updates.
5. Improving our website and customer experience.
6. Managing user accounts.
7. Responding to inquiries and complaints.
8. Sending promotional offers, newsletters, and updates (only with your consent).
9. Preventing fraud and ensuring website security.
10. Complying with legal and regulatory obligations.

3. Product Information Disclaimer

Orange Medipharma manufactures and markets pharmaceutical products, nutraceuticals, dietary supplements, and healthcare products.

The information provided on this website is intended solely for informational purposes and should not be considered medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional before using any medicine, supplement, or healthcare product.

Our products should be used only as directed on the label or by a registered medical practitioner.

4. Payment Information

We do not store your debit card, credit card, banking credentials, UPI PIN, CVV, or other sensitive payment information.

All online payments are securely processed through trusted third-party payment gateway providers using industry-standard encryption technology.

5. Cookies

Our website uses cookies to:

1. Improve website functionality.
2. Remember your preferences.
3. Analyze website traffic.
4. Enhance user experience.
5. Provide personalized content.

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Information Sharing

Orange Medipharma does not sell, rent, or trade your personal information to third parties.

We may share your information only with:

1. Delivery and Logistics Partners
2. Payment Gateway Providers
3. Technology Service Providers
4. Government Authorities (where legally required)
5. Legal Advisors or Regulatory Bodies when necessary

All third-party service providers are required to maintain the confidentiality of your information.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against:

1. Unauthorized access
2. Data theft
3. Misuse
4. Loss
5. Alteration
6. Disclosure

While we strive to use commercially acceptable means to protect your information, no internet transmission or electronic storage method is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

1. Complete transactions.
2. Maintain customer records.
3. Comply with applicable legal requirements.
4. Resolve disputes.
5. Enforce our agreements.

After the retention period, your information is securely deleted or anonymized.

9. Your Rights

Subject to applicable law, you have the right to:

1. Access your personal information.
2. Update or correct inaccurate information.
3. Request deletion of your personal data.
4. Withdraw consent for marketing communications.
5. Request information regarding the data we hold about you.

To exercise any of these rights, please contact us using the details provided below.

10. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Orange Medipharma is not responsible for the privacy practices, content, or security of those external websites.

Users should review the privacy policies of third-party websites before providing any personal information.

11. Children's Privacy

Our products and services are intended for individuals aged 18 years and above.

We do not knowingly collect personal information from children.

If we become aware that a child has submitted personal information, we will promptly delete such information.

12. Product Availability & Accuracy

Product availability, packaging, pricing, specifications, formulations, and promotional offers are subject to change without prior notice.

Images displayed on the website are for illustrative purposes only. Actual product packaging may differ slightly from the images shown.

13. Marketing Communications

With your permission, we may send:

1. Product Updates
2. Promotional Offers
3. Health Awareness Information
4. Company Announcements

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in our communications.

14. Compliance with Applicable Laws

Orange Medipharma is committed to protecting your privacy in accordance with applicable laws and regulations, including the Digital Personal Data Protection Act, 2023 (India) and other relevant legal requirements.

15. Changes to this Privacy Policy

Orange Medipharma reserves the right to update, amend, or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the updated effective date. Continued use of our website after changes are published constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Orange Medipharma

📧 Email: info@orangemedipharma.com (Replace with your official email if different)

📞 Phone: +91 8957026407