Terms And Conditions

Terms and Conditions


Welcome to Orange Medipharma. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website.


1. Definitions

  1. Company refers to Orange Medipharma.
  2. Website refers to the official website operated by Orange Medipharma.
  3. User, Customer, You, or Your refers to any individual or entity using our website or purchasing our products.
  4. Products refers to medicines, pharmaceutical products, dietary supplements, nutraceuticals, and healthcare products offered by Orange Medipharma.


2. Eligibility

By using this website, you confirm that:

  1. You are at least 18 years of age.
  2. You are legally capable of entering into a binding agreement.
  3. The information you provide is accurate and complete.


3. Products & Services

Orange Medipharma manufactures and distributes pharmaceutical products, nutraceuticals, dietary supplements, and healthcare products.

Product descriptions, images, pricing, and availability are subject to change without prior notice.

Actual product packaging may vary slightly from the images displayed on the website.


4. Medical Disclaimer

The information provided on this website is for general informational purposes only.

It should not be considered medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional before using any medicine or dietary supplement.

Orange Medipharma shall not be responsible for any misuse of products or self-medication.


5. Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

  1. Accept or reject any order.
  2. Cancel orders due to pricing errors.
  3. Cancel orders due to stock unavailability.
  4. Limit product quantities.
  5. Request additional verification before processing an order.


6. Pricing

All prices displayed on the website are in Indian Rupees (INR).

Prices may change without prior notice.

Applicable taxes, shipping charges, or other fees will be displayed during checkout.


7. Payments

Payments may be made through approved payment methods available on our website.

Orange Medipharma does not store debit card, credit card, banking credentials, CVV, or UPI PIN details.

All transactions are processed through secure third-party payment gateways.


8. Shipping & Delivery

We aim to process and dispatch orders promptly.

Delivery timelines are estimates and may vary depending on:

  1. Delivery location
  2. Courier partner
  3. Weather conditions
  4. Government restrictions
  5. Public holidays
  6. Other unforeseen circumstances

Orange Medipharma shall not be liable for delays beyond its reasonable control.


9. Cancellation Policy

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests may not be accepted.

Orange Medipharma reserves the right to cancel any order at its discretion.


10. Return & Refund Policy

Returns and refunds shall be governed by our Return & Refund Policy.

Due to safety and regulatory reasons, medicines and healthcare products may not be eligible for return unless:

  1. Wrong product delivered
  2. Damaged product received
  3. Expired product supplied
  4. Manufacturing defect

Refunds, where applicable, will be processed through the original payment method.


11. User Responsibilities

You agree that you will not:

  1. Provide false information.
  2. Use the website for unlawful activities.
  3. Attempt unauthorized access to our systems.
  4. Upload malicious software or viruses.
  5. Copy or misuse website content.
  6. Interfere with website functionality.


12. Intellectual Property

All website content including:

  1. Logos
  2. Product Images
  3. Graphics
  4. Text
  5. Design
  6. Software
  7. Trademarks

are the exclusive property of Orange Medipharma and are protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, or distributed without prior written permission.


13. Limitation of Liability

Orange Medipharma shall not be liable for:

  1. Any indirect or consequential damages.
  2. Product misuse.
  3. Allergic reactions due to improper use.
  4. Delays caused by third-party logistics.
  5. Temporary website downtime.
  6. Loss arising from inaccurate information provided by users.

Our total liability shall be limited to the value of the purchased product wherever permitted by law.


14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and processing of your personal information as described in the Privacy Policy.


15. Third-Party Links

Our website may contain links to external websites.

Orange Medipharma is not responsible for the content, services, or privacy practices of third-party websites.


16. Force Majeure

Orange Medipharma shall not be held responsible for failure or delay in performing its obligations due to circumstances beyond its reasonable control, including natural disasters, pandemics, government actions, strikes, transportation disruptions, cyberattacks, or other unforeseen events.


17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.


18. Changes to Terms & Conditions

Orange Medipharma reserves the right to modify or update these Terms & Conditions at any time.

Changes will become effective immediately upon publication on the website. Continued use of the website constitutes acceptance of the revised Terms.


19. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Orange Medipharma

📧 Email: info@orangemedipharma.com (Replace with your official email if different)

📞 Phone: +91 8957026407